What are your shipping options?
We ship with DHL and UPS, which often complete delivery via USPS.
Do you offer expedited shipping?
We don’t offer expedited shipping at this time, but if you want to peer into the crystal ball to see when your order will arrive, email us at firstname.lastname@example.org.
Where do you ship?
Right now we only ship to the US, but stay tuned as we continue to expand! If you’d like to be notified when we’ll ship to your country, email us at email@example.com.
How long will it take for my order to arrive?
Once you place your order, it’ll process within 1 business day. From there we’ll ship it out and send you your tracking number once it’s out the door. Give your tracking number 24 hours to update once you receive it, and then wait patiently for your cereal game to completely change!
I need to change my order!
If you’d like to make a change to your order, including your shipping address, send us an email at firstname.lastname@example.org as soon as you can! We’ll do our best to catch your order before it ships out.
Can I edit or cancel my order once it’s been placed?
Hurry! There’s only a short window of time for us to edit or cancel your order. E-mail email@example.com and we’ll do our best to work some magic for you.
How do I track my package?
You’ll receive a shipping confirmation with your tracking number as soon as your order ships out. Give that tracking number 24 hours to update once you receive it, and then you can follow your order on it’s journey to you.
I’d like to place a custom order.
While it's on our radar, we're not currently able to support customized cases. This is definitely something we want to bring to life soon though, so stay tuned.
I just want to order a single box.
While it's on our radar, we're not currently able to support single box orders.
Help! My package is missing!
If your package has been marked as delivered but you don’t see it on your doorstep, e-mail us at firstname.lastname@example.org and we’ll help track it down!
Do you have any samples?
We aren't able to send out any samples at the moment! But we totally get it, so we do offer a 100% happiness guarantee in case you don’t love it. So give it a shot, and let us know what you think!
What kind of sorcery is this? Where did all the carbs and sugar go?
We spent over a year working through hundreds of formulations in a quest to recreate our favorite childhood cereals without the junk. We eventually figured out a way to include all of the good stuff you want—like protein and healthy fats—without any of the bad stuff you don’t.
Why is this more expensive than “regular” cereal?
Even though Magic Spoon looks and tastes like familiar cereals, it is completely different. In fact, it’s nutritionally more similar to a high-end protein bar or keto smoothie than it is to most cereals.
And at $1.39 per bowl, it’s far cheaper than other healthy breakfast options--or even your morning coffee!
What is a "100% Happiness Guarantee"?
If you're not completely in love with your cereal, we'll refund your order in full.
Is this cereal keto-friendly?
Yes. Magic Spoon is perfect for anyone on a ketogenic or low carb diet. Each serving has just 3g net carbs, and less than 0.5g saturated fats from a blend of high-oleic sunflower oil and avocado oil.
In fact, one of the reasons we created this in the first place is that we couldn’t find a healthy cereal to fit into our low carb lifestyles, and we missed our childhood cereals more than anything else (yes, even pizza).
Do kids eat/like Magic Spoon?
Absolutely! And since it tastes just like their favorite “unhealthy” cereal, they’ll love eating this instead of other “healthy” cereals.
What are net carbs?
Not all carbs are created equal. Fiber and (most) natural sweeteners don’t affect your blood sugar or insulin levels, so they’re stripped out to get “net carbs,” which you can think of as the active carbs that affect your body.
In our case, net carbs = total carbs - allulose - fiber = 3g.
How big is a case of this cereal?
A case of Magic Spoon is a one month (28 day) supply. You’ll get 4 boxes—each with 7 servings of delicious cereal.
Of course, if you’re anything like us and enjoy cereal for breakfast, snacks, and if we’re being honest, occasionally for dinner, then a one month supply might magically disappear in a couple of weeks!
What milk should I eat this cereal with?
Magic Spoon is delicious with everything from whole milk to oat milk. Our favorite is almond milk but you should choose your own adventure. If you want to get really creative, try it as a topping for yogurt or even healthy ice cream.
What does this cereal taste like?
It tastes just like you remember, only better ; )
Is this cereal non-GMO?
Yes, all of our ingredients are non-GMO.
Is this cereal kosher?
Yes, Magic Spoon is certified kosher - dairy.
Where does the fat content come from?
The fat you see on our nutrition label is “healthy” fat, from a blend of high-oleic sunflower oil and avocado oil.
What exactly are natural flavors?
Our natural flavors are a mixture of ingredients that only come from things found in nature, like spices, fruits, and plants. Like all of our ingredients, our natural flavors are non-GMO and don’t contain any artificial colors or preservatives.
How does this compare to other "healthy" cereals?
Even “healthy” breakfast cereals like granola are typically loaded with added sugars, with many of the leading brands containing as much sugar as candy. You can see how we compare to a variety of cereals on our "Us vs. Them" page.
How long does this cereal stay fresh/what is the shelf life?
Our cereal has a 9 month shelf-life.
What is Allulose?
Allulose is a “rare” sugar found in things like figs and maple syrup. It tastes just like “regular” sugar, but has almost zero glycemic impact and almost zero calories (less than 0.4 cal/g).
Is Magic Spoon cereal vegan?
Right now, our cereal isn't vegan and we don't have any plans for a vegan cereal in the immediate future, but we're definitely keeping it in mind as we continue to expand our product line! It's always helpful to hear from our prospective customers as to what they're looking for, so send us an email at email@example.com to let us know what you’d like to see from us!
Is Magic Spoon cereal dairy-free?
Our protein isolates are lactose-free!
Is Magic Spoon cereal gluten-free?
Our cereal is Certified Gluten-Free, but it is made in a shared facility. We test product in and product out, and can guarantee that we comply with the Gluten-Free Certification Organization's requirement to contain no more than 10 parts per million gluten.
Is there any minimum commitment for a Subscription?
No, you can cancel your subscription at anytime.
How do I pause or cancel my Subscription?
In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.
How do I skip a Subscription delivery?
Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.
How do I update Subscription billing information?
In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.
How do I update my Subscription shipping address?
Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.
Can I add or change the products in my Subscription?
Yes! Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date. You can also select Swap and select the replacement product.